Our quality commitments
The quality and safety of diagnostic products are at the heart of our business.
Selection of suppliers and manufacturers
We work with selected manufacturers and suppliers to meet the technical needs of laboratories.
Checking of technical documents
Product technical documents are checked before products are presented and made available.
Batch traceability
Batch tracking makes it possible to trace the origin of every product delivered.
Checking of expiry dates
Expiry dates are checked so that products suit your time frame for use.
Storage and transport
The storage and transport conditions specific to each product are respected.
Order follow-up
Your orders are followed from quote validation through to delivery.
Complaints handling
Customer complaints are recorded and handled with care.
ISO certifications, approvals or authorisations are only displayed if they are actually held by the entity concerned or verified for the manufacturer concerned. Regulatory information relating to products is validated before publication.